The online community for software testing & quality assurance professionals
 
 
Calendar   Today's Topics
Sponsors:
Lost Password?

Home
BetaSoft
Blogs
Jobs
Training
News
Links
Downloads



Testing Tools >> HP Functional Testing / Mercury QuickTest Pro / QTP

Pages: 1
tige
Newbie


Reged: 11/15/11
Posts: 5
QTP 11 causes IE9 on Windows7 to crash
      #691980 - 11/24/11 10:06 PM

I am using QTP 11 with patch 00709 on a Windows 7 64bit PC. When using QTP against IE9 an "Internet Explorer has stopped working" error is returned. This happens even when using the Object Spy on an open browser. This often locks the entire PC requiring a forced restart.

I have tried loading different QTP add-ins, including only the WEB add-in, but the results are the same.

IE8 on the same machine works without problem, but I cannot get QTP to work with IE9.

I have seen online other people have seen this error when the WPF add-in is loaded, however I still get it with this add-in turned off.

Does anyone have any ideas on how I can get QTP to work with IE9?


Post Extras: Print Post   Remind Me!   Notify Moderator  
WAD
Newbie


Reged: 11/28/11
Posts: 1
Re: QTP 11 causes IE9 on Windows7 to crash [Re: tige]
      #692136 - 11/28/11 08:22 AM

Try turning off the Silverlight add in in IE9. It was giving me issues.

Also make sure HP add in is turned on in IE9.


Post Extras: Print Post   Remind Me!   Notify Moderator  
tige
Newbie


Reged: 11/15/11
Posts: 5
Re: QTP 11 causes IE9 on Windows7 to crash [Re: WAD]
      #692290 - 11/29/11 08:01 PM

thanks for the suggestions, unfortunately these did not work for me.

Post Extras: Print Post   Remind Me!   Notify Moderator  
Rajkumar_RajangamModerator
Veteran


Reged: 10/22/10
Posts: 3136
Loc: Norway
Re: QTP 11 causes IE9 on Windows7 to crash [Re: tige]
      #692368 - 11/30/11 10:59 AM

Do you have patch 'QTPWEB_00086'?

--------------------
Rajkumar


Post Extras: Print Post   Remind Me!   Notify Moderator  
tige
Newbie


Reged: 11/15/11
Posts: 5
Re: QTP 11 causes IE9 on Windows7 to crash [Re: Rajkumar_Rajangam]
      #692390 - 11/30/11 02:40 PM

I have patch 00709 which I understand includes all previous patches.

Post Extras: Print Post   Remind Me!   Notify Moderator  
Rajkumar_RajangamModerator
Veteran


Reged: 10/22/10
Posts: 3136
Loc: Norway
Re: QTP 11 causes IE9 on Windows7 to crash [Re: tige]
      #692497 - 12/01/11 12:37 PM

But this is a new patch to provide Support for 64-bit IE Browsers.

Refer here for all patches.

http://support.openview.hp.com/selfsolve/patches

--------------------
Rajkumar


Post Extras: Print Post   Remind Me!   Notify Moderator  
tige
Newbie


Reged: 11/15/11
Posts: 5
Re: QTP 11 causes IE9 on Windows7 to crash [Re: Rajkumar_Rajangam]
      #692821 - 12/06/11 04:30 PM

thank you that fixed it

Post Extras: Print Post   Remind Me!   Notify Moderator  
Pages: 1



Extra information
0 registered and 64 anonymous users are browsing this forum.

Moderator:  IanFraser, Rajkumar_Rajangam, thorwath, TReddy, AJ, Tarun Lalwani, mwsrosso 

Print Topic

Forum Permissions
      You cannot start new topics
      You cannot reply to topics
      HTML is disabled
      UBBCode is enabled

Rating:
Topic views: 5513

Rate this topic

Jump to

Contact Us | Privacy statement SQAForums

Powered by UBB.threads™ 6.5.5