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Testing Tools >> Micro Focus/Compuware QARun

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alane
Junior Member


Reged: 02/13/06
Posts: 15
Loc: Lynchburg, VA
Strange problem (cannot see text in any windows)
      #561110 - 04/06/09 11:22 AM

We've upgraded a machine in India that hosts our QARun instance over there and cloned our U.S. instance over to it so everything matches. We're encountering the strangest problem though. As far as we can tell, all IE, windows, and QARun settings are identical, however on the India machine, screen events cannot see the text of their window.

For instance, if I open notepad, type "testtesttesttesttest" on the page, then use QARun to create a screen event, the event can see the title of the window (if window title is checked) but it cannot see anything else about the window.

However, this is apparently only limited to text, because QARun can still inspect various objects on websites (but still no text from the website).

Does anyone have any idea why this might be?

Both our U.S. and India machines are XP SP3, QARun 4.90.01 SP2 Build 1027 GA


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alane
Junior Member


Reged: 02/13/06
Posts: 15
Loc: Lynchburg, VA
Re: Strange problem (cannot see text in any windows) [Re: alane]
      #561117 - 04/06/09 11:53 AM

Problem has been resolved. Despite what I said above, the QARun version installed on the second machine was actually not SP2, which was the cause of the problem. Updating to 4.90.10 SP2 1027 GA solved the problem.

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