<BLOCKQUOTE><font size="1" face="Verdana, Arial, Helvetica">quote:</font><HR>Originally posted by edoe: You always want to except the defualt settings on the browser. Typical user are not going in to the "Advance Settings" options when it comes to installing a browser. <HR></BLOCKQUOTE>
But what if a defect occurs only when the settings are non-default?
I have to agree with Edoe here. The VAST majority of users will not change from the default settings. Those that do typically are aware of the risks they take when doing so.
However, it must also be said that it depends on what type of bug it is. If it compromises the integrety or is considered a high priority - you may have to consider a fix for it. Otherwise, I'd be more inclined to say that it is out of scope.
Document it anyway - and move on. Let the PM decide what to do with the information.
I agree with the comments that most users won't change their advance settings.
By the term "most users" I thnk everybody is refering to novice users. Most of the folks here(QAForums) are highly technical and have probably changed a few things in their personal broswser settings.
So I think the question you need to ask is what is the skill level of your audience/clients. If they are highly technical then yes they will change their browser settings. So this issue should be given a higher priority. If they are novice users, record the issue and inform the PM.
Ona nother note one of the options I do uncheck while testing in IE is the show friendly error messages. If unchecked when a script error occurs on a page instead of getting a generic error message of say 500(just an example), you'll recieve the page name and exact line where the scripting error occured. Saves time for dev team and usually less questions to QA.