Please note the special location and time, and that you must pre-register for this meeting.
Note - This for the October 3rd meeting only. The November meeting will be back at Harper
during the normal time slot.

Chicago Software Process Improvement Network
(C-SPIN) Meeting
Thursday, October 3, 2002
2:15 to 4:30 p.m.

"Fagan Inspections: The Left Shift Paradigm"
Presenter: Michael Fagan of Michael Fagan Associates

Location for Oct. 3 Program:

DePaul University
School of Computer Science
Telecommunications and Information Systems (CTI)
Ninth Floor
243 S. Wabash Avenue, Chicago, IL 60604

You Must Preregister by 5:00 p.m. Tuesday, Oct.1, 2002.
Contact Kathy Brown with your name, company affiliation, e-mail address and phone number: 312-819-2220 FAX 312-819-2221

Directions for Downtown Afternoon Program - Thursday, October 3, 2002 at 2:15 PM

Facility Directions:
DePaul University, School of Computer Science, Telecommunications and Information Systems
(CTI) is at 243 S. Wabash Avenue, just north of Jackson Boulevard.
Enter the CTI building
and then follow the signs to C-SPIN on the ninth floor and sign in.

Metra Trains: -- for information about the Ogilvie
Center [Metra Union Pacific Station, formerly known as the Chicago & North Western Station]
and Union Station [Amtrak]. From the Metra stations, take a cab or
FYI: If you need a Trip Planner for a bus between a train station & the C-SPIN program, go

Downtown System Map: DePaul's CTI
facility is very conveniently located to all the CTA trains, since it is near the southeast
corner of the loop.

Parking is available in the newly reopened Grant Park South garage. The cost for 2 to 10
hours is $15. Entrances and exits are in the middle of Michigan Avenue near Van Buren

You can find additional information about parking options at

"Fagan Inspections: The Left Shift Paradigm"
Description of Presentation:
Because the effort to fix defects increases from 10X to 100X between their point of origin
and the time of shipment, the effect of defect rework on development effort is profound -
often exceeding 50% of total development cost.

The LEFT SHIFT PARADIGM simply means shifting development effort to the left (earlier) to
find and fix defects as close to their point of origin as possible, thereby bringing a net
reduction in development cost. The FAGAN DEFECT-FREE PROCESS employs FAGAN INSPECTIONS,
which are an extremely effective means of finding defects close to their point of origin.
Highly efficient FAGAN INSPECTIONS find more than 90% of all the lifecycle operational
defects (i.e., Defects which cause malfunction.)

Fagan Inspections actually shorten time to shipment, redistributing resource more
efficiently. In fact, the ROI of introducing code inspections alone is 12.5 to 1. ROIs for
requirements and design inspections are naturally higher.

The FAGAN DEFECT-FREE PROCESS also incorporates Process Improvement to eliminate defects in
the development process that introduce defects in the product. This results in fewer
defects being created with each subsequent iteration of the process.

The immediate and long-term effects of using this process, as reported by users of the
process, are evident in the following results:

* 10 - 20X Reduction in customer reported defects.
* 2X Increase in productivity.
* 50% Reduction in Time to Shipment (Cycle Time.)
* 50% Increase in meeting schedules and maintaining budgets.
* 40% - 50% Improvement in Customer Satisfaction.

These results are immediate - usually obtained in the same development cycle! For this
reason, many organizations report that the process also accelerates their attainment of
higher CMM and CMMI levels.

Biography of Presenter:
Michael Fagan has had 20 years of experience in IBM as a line manager of software
development, engineering development, and manufacturing. In addition, he was: manager of
programming methodology for IBM's DP Product Group (Worldwide); the first software senior
technical staff member in IBM's T.J. Watson Research Laboratory; a member of the Corporate
Technology Staff; and, one of the founder members of the IBM Quality Institute.

IBM awarded him the largest individual Corporate Achievement Award for creating the
INSPECTION PROCESS and promoting its implementation in IBM's laboratories around the world
and in industry. For two years Michael was a visiting Professor of Computer Science at the
University of Maryland, where he was also a member of the Graduate Council.

In 1989, he formed Michael Fagan Associates, which provides training worldwide to enable
companies to successfully implement the methodologies named for him: Fagan Inspections and
the Fagan Defect-Free Process. His company's efforts are aimed at helping clients gain
impressive results immediately - in the product or release on which they are currently

2:15 - 2:45 Networking, Light Refreshments and Registration (no
2:45 - 2:55 C-SPIN Opening Remarks
2:55 - 4:10 Main Presentation
4:10 - 4:30 Questions and Answers

REMINDER: You must preregister for this downtown program.

C-SPIN is made possible through the efforts of its Steering Committee.
The Steering Committee is composed of: Fred Ballard, Nicole Bianco, Susan Bidwell, Laura Bowers, Kathy
Brown, Steve Coffman, Alan Cohen, Susan Davidowski, Larry Dribin, Robert Ferguson, Ross
Fraser, George Gatsis, Donna Miller, Bob Pauwels, Scott Stribrny and Lance Welter.

If you are interested in participating on the Steering Committee, contact Bob Pauwels at, 630.799.3865. Visit the C-SPIN website at

C-SPIN is a leadership forum for the free and open exchange of software process improvement
experiences and practical ideas. We promote achieving higher levels of process maturity,
software quality and mutual respect. Companies, academic institutions, government
organizations and individuals are invited.

For more information regarding this meeting or C-SPIN, contact Bob Pauwels at, 630.799.3865.

To receive future announcements electronically, send your e-mail address
(include name, company, e-mail address, zip code, phone) to