Dear fellow TCQAA member,

Twin Cities Quality Assurance Association (TCQAA) is hosting an intense course titled "Boot Camp for Quality." This Boot Camp is a foundation course for IT quality concepts. The course is a three-day event led by an instructor from the Quality Assurance Institute (QAI) in Orlando, Florida, the administrator of the CSQA certification.

The course covers:

a. Quality Principles
b. Quality Pioneers
c. Manage toward Results
d. Manage by Process
e. Industry Models
f. Quality Tools
g. Process Engineering (Standards)
h. Measurements
i. Examples of Metrics
j. Building and Deploying a Defect Management Program
k. Managing and Controlling Projects

For more information on the Boot Camp course, visit QAI's web site at The Boot Camp will be held in Bloomington, MN on July 24-26, 2002 at the Knights of Columbus.

Below is the registration form for the Boot Camp for Quality course.


Marilyn Porter
TCQAA’s QAI liaison

Boot Camp for Quality Course Registration

Dates: July 24-26, 2002

Time: 8:30am - 4:00pm
(check-in at 8:00 AM)

Location:Knights of Columbus
1114 W 79th St.
Bloomington, MN 55420

Fee: $450.00

Name & Company: ____________________________________
Address: ___________________________________________
Phone: ___________________________________________
Email: ___________________________________________
Course Fee Enclosed: $___________

Registration forms must be received by TCQAA no later than July 1, 2002. Class size is limited. A confirmation email with directions will be sent. Substitutions within a class will be allowed. Cancellations will be refunded in full if received in writing no later than 10 business days prior to the class.

Make checks payable to TCQAA and mail to:
C/O Andrea Lorsung
1900 Ridgecrest Circle
Eagan, MN 55122

Credit Cards are not accepted.