Has anyone ever approached their management on the subject of QA training? Do other companies have actual instructor led training or is it like my company where you learn as you go?
I have been testing for four years and have never received training in how to test. Basically I was taught by watching what other testers were doing. (Here's an old test plan/case write your test plan/case like that.) If I went to my management and requested QA training for my team, what kind of arguments should I have prepared? Most of the QA staff have been testing for a while.
We recently started using Test Director and WinRunner. I requested training on WinRunner and was told we will hire a QA knows how to use WinRunner and they will teach everyone else!
This is a sad trend... Only for QA departments fo you even hear that in... Do you hear development departmets say that: "we will hire somebody who knows Java, to teach the rest of the developers"
This is typical of cheap companies... Or the QA process is not really well established and/or respected.
Hiring somebody who knows a tool doesn't always make sure that that person can teach. Actually these days people may be hesitant to do that... (job security)
My advice is to tell your company about real training. In some cases, demand it... These type of mentalities are hard to break (like bad habits)
Finally check our own online training on WinRunner and TestDirector... (http://www.qatraining.net) We even have a great subscription plan to keep your testers up-to-date with newer features and versions.
Thanks... And best of luck
[This message has been edited by AJ (edited 04-17-2002).]
When I first started testing I faced the same thing. I had NO experience and testing was only a small portion of my job. The company was unwilling to send me for training, but I was able to convince them to pay for some conferences. The value that I derived from the conferences (Pacific Northwest Software Quality Conference) was tremendous.
At my current company we've worked out a couple of deals where instructors from a local college will come and spend a weekend or two teaching for a flat rate, regardless of how many people show up. The instructors do this on their own time, without the backing of the college. Most recently we did this to get our developers up to speed with .NET. You might look for a similar deal. Beyond that, I'd look for non-credit (or for-credit) classes at the local colleges.
Do not meddle in the affairs of dragons, for you are crunchy and taste good with ketchup