MS Dynamics CRM 2011 - ribbon missing in simple test
I am experimenting with test studio( 2012.2.1317) and msdcrm2011 RU12 (on premises - not cloud)
I am seeing the crm ribbon is missing in playback. There is a white space where it should be.
The crm program is still functional as well as test studio and its functionality.
its IE 9 on windows 7
I figure ,me being new to this, its got to be something simple.
the test is simply
1 go to the log-in page,
2 enters user/pwd
3 then select enter button
4....I can validate with wait for(by id/inner text) parts not in the ribbon.
parts in the ribbon dont. This is the with Sample CRM program MS provides
refreshing the page does not help
no luck with hide / un-hide ribbon
Appreciate any ideas as to a diagnostic strategy
I guess I will try fiddler to see what is going on
I don't have visual studio
Resolution: Telerik support worked with us and found the problem was with CRM:
If url has a trailing slash "/" then Dynamics CRM ribbon disappears but everything else is fine.
By the way I set up the base page in Telerik it added a slash (not readily visible)
(took a bit - but very nice job by Telerik in spotting this very painful "slight of hand" )
tests results from Telerik
RIBBON is displayed with:
NO RIBBON is displayed with:
https://mysite/main.aspx/ (anybody should be able to reproduce without tool at least in ru12)
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