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  1. #1
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    Question Defect definition

    I am w beginner (noob) in testing, in work I need to prepare definitions of errors/bugs/defects.
    e.g. Major defects: Major functionality not working but able to test application. It has workaround but not obvious.

  2. #2
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    What is your question? Are you looking for such definitions of errors / bugs / defects?

    Why not connect with your organization process team and get the required templates for defect management. These will contain the definitions and additional guide you with defect management processes.
    This will also give your "brownie" points of using the organization provided artifacts and you can uncover additional useful info on testing processes as well.

    After this, you can work with your leads to define the most appropriate process suited to your project needs.

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    A defect is an error, in the application which is made. A developer while planning and building the product can commit errors or mistake. These bugs imply that there are defects in the product.

  4. #4
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    Quote Originally Posted by damkow View Post
    I am w beginner (noob) in testing, in work I need to prepare definitions of errors/bugs/defects.
    e.g. Major defects: Major functionality not working but able to test application. It has workaround but not obvious.
    Tricky question, although looks obvious.

    The true severity of a bug is how much money it costs the company, in development costs, in customer acquisition, and in churn. Of course there isn't an accurate way to get this number. So here are some questions you can use to guide your defect classification.


    Does it block usage of a feature the customer uses often?
    Does it impair normal usage (there's a work around)?
    Does it violate any regulations?
    --- above this line is code RED, fix asap, all hands on deck --
    Does it impair sales of the product? (Ex: It makes the product look unprofessional, product appears slow)
    Does it hurt performance of the product (but still very usable, ex: taking 3 seconds to load instead of 1 second)?
    Does it impair tasks that are not as frequently used?
    --- above this line code Yellow, fix quickly without slowing down other teams ---
    Is it just a minor technicality?
    Is the reported bug more of a suggestion of how to improve the product?

    As a test lead, I'll create a simple matrix with these questions, and post them as a guide to all new employees. Having consistency in the bug definition will save you as a manager or a lead a lot of time during triage.
    David Lai
    SDET / Consultant
    LinkedIn profile

 

 

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