How to develop a process for Software Quality Planning. I need some help on this. I need help on understanding Quality Planning methodologies, techniques, standards, inputs for quality planning, outputs of quality planning and activities involved with quality planning.
I appreciate every bit of help. Any thoughts? Any books ? Any white papers? check lists? templates?
Whatever you can think of, please help.
Actual quote from an email I received from a product manager:
"I want to tell all our customers to go to it (site) on Monday next week. I especially want to make sure the forums work right. Can you test every feature you can find?"