Several weeks ago I found a forum that recommended a book that discussed creating QA Department procedures and guidelines. Iíve ran several searches of the forums created in the last 60 days and Books section with no luck. Does anyone recall the name of this book or can you recommend one that may help?

Iíve been tasked with creating QA procedures and supporting documents for a small Web development firm. I started by outlining some of the testing procedures that Iíve had success with in software QA. I then discussed some of the issues and areas where QA needed to be improved with the development team and Project Managers. Is there anything else that I should review and consider?

Thanks for your time

[ 12-09-2005, 02:13 PM: Message edited by: cap ]