I have completed ITSM foundation certification. Can someone advise me as to what would one be able to do if ITSM masters certification is done. I mean what capabilities and expertise would this course and certification bring to an individual and what kind of job profiles would one be able to perform.
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I mean what capabilities and expertise would this course and certification bring to an individual and what kind of job profiles would one be able to perform.
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Your ITSM course instructors or exam proctors should be able to shed some light on how you can best utilize that particular certification. Write to them. Find out how they use the certification. I am assuming they are ITSM certified as well.
I'm curious, (and do not intend to be unkind in any way by asking this question) why did you enroll in this course when you did not have a clear vision of how it will enhance your career? [img]/images/graemlins/confused.gif[/img]
In many companies the QA people have to have some experience on the QC side and they deal as much in process and process improvement as audit. QA jobs are much rarer than testing and in the companies I have worked I have never seen an entry level in the team except when a QC person has shown aptitude and has been moved internally.
In the US the implications of Consulting and Audit is not QA work but the type of work done by outside auditors for such companies as Price Waterhouse.