Documentation - Formal Reports
I've been asked to deliver a formal report to a client based on the testing we do on their site. Now, in my previous QA life, I've never had to turn in formal reports, just write test cases and plans, use bug tracking, and generate any reporting from that. Now, I have to deal with external clients as opposed to internal ones. So I'm looking for a good format for a QA report. Any ideas where I can look?
Re: Documentation - Formal Reports
IEEE829 provides a template for a test report. This might be a guide for you.