1. One application already tested by QA team has been shipped in to the market . After shipping that product if application got some errors, Who are the responsible person to clarify about the error and what steps we have to take to remove the error. And in what way we have to satisfy the client.?
2. What is the major difference between QA and QC. Where is QA starting position, Where we have to start the QC. What role QC is playing in QA. Is any need of QC in QA..?