Is some on known about any good forum for technical support issues / methods and etc.?
I am controlling the QA in the company I work for, and now boss asks me to be in charge on technical support as well. Donít have any former experience, but I really want this as I believe its very interesting, important, and also will give me a good opportunity to go forward.
also suggestions from ppl with preavious experience will be valuable!
Thanks, happy new year
"A bus station is where a bus stops. A train station is where a train stops. Now, on my Desk, I have a work station...."
Life should NOT be a trip to the grave with the intention of arriving safely in an cool and well preserved body, but rather to skid in, chocolate in one hand, beer in the other, body wrecked, totally worn out and screaming WOO HOO what a ride!