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What is quality index data
I belong to an application support project & have been asked to share Quality Index Data. Can anyone tell me what exactly it consists of.Thanks.
Re: What is quality index data
A Quality Index is typically a formula which takes a number of metrics and combines them in some company-specific way to derive a single value which represents "quality".
If you search for "Quality Index" here at SQAForums, and in Google, you'll find lots of discussion about what it is, how some folks calculate it, and opinions as to its value.
Here's one old thread:
In your case, you probably want to go back to the people who asked you for the data, and ask them specifically which data they want to use for their Quality Index calculation.