How to assess an organization\'s testing practice
What tools are out there for organizations to assess themselves outside of hiring an appraisal consultant in the likes of CMMI, IEEE, TMMI, etc.?
I am currently working for a small software company that would like to know where their testing organization sits in comparison to "industry".
I came across this tool by chance and was wondering if anyone had tried it and can provide input on the validity of the outcomes of this tool and if it ring true to others.
The link to this online tool is:
Re: How to assess an organization\'s testing practice
The tool looks nice but it has the flaw of everyone of these tools or even the appraisals you mentioned of CMMI, TPI, etc.
They try to give standard grades based on many parameters but they will never be able to reach into the real qualities and issues of your organization.
I remember in the past working with CMMI level 5 companies that were good at documenting stuff but hopelessly bad at testing.
This becomes even more problematic when management asks not only to be "graded" but to be compared with "their industry peers" - where exactly do all your peers publish their grades??? Can someone explain to management you cannot take an SAT or an Organizational IQ/EQ test for your firm???
I was a QA Manager for many years, and a consultant for a number of other years before co-founding PractiTest, and from my perspective it doesn't work to see how you are based on any standard or even worst based on your industry. The approach that for me gives the best results is to perform a deep analysis of what needs to be improved in your organization (and there is always what to improve in your organization).
It is pretty simple and it goes like this:
1. You talk to the people in your team and select the top-3 issues that you can improve. You also ask them how they would improve them.
2. You make select the top-3 from talking to all the people and set corrective goals based on their ideas. Additionally you set a time to correct them (sometimes it is 3 months, sometimes 3 years, it will depend on the issues)
3. You periodically review that improvements are been made.
4. After the period is done you talk again to the people and choose the next 3 issues to fix.
Simple and works...