I'm thinking of framing this email. I can look to it in times of despair to remind myself that it could be worse. First, a little background:
For the past 3 months, I have been working on testing 2 seperate products for 2 seperate teams. Due to office politics being as they are, each team thinks their project is the most important. Therefore, deadlines are always "past-due" and I am often stuck in the middle.
What makes matters worse is that the concept of Test Plans, Requirements (technical and business), Test Cases, and other necessary documents are foreign throughout this company. I am told, "Run performance tests on <some product>, then tell us how it did." Nothing to compare against. No guidelines as to acceptable boundries. No guidelines as to acceptable data. Etc., etc., etc. No matter. I'm not suprised. I've grown accustomed to their modus operandi.
Then, last week, my manager (who knows how busy I am) tells me that another developer is working on "the new FTP server". He says he would like me to run "a series of basic load tests" by the end of the week. I know nothing of this "new FTP server" and don't have enough hours in the day to complete my current workload. Again...I am not suprised.
So, I email the developer asking for product and project details, requirements, test scenarios, etc. I also inform him that I will be dividing my time betwen his project and the 2 others.
Now to the framing part. The email below is his (the developers) response (with sensitive info deleted). I especially like the last line. So...what do you think...should I frame it?
The new ftpserver is <deleted>. MAC address: [deleted] and IP address: [deleted]. The interface has been set to 100 full duplex. The interface can handle the load. I was more concern about the OS handling all the activities. Run any test you can.
[This message has been edited by Damian Synadinos (edited 06-26-2002).]