I work as an IT QA for an advertising firm and the management gave me a task to monitor the signage boards for failures. The signage boards recieve feed from a media server and as of today we have no means of knowing if the signage board at a particular location is working or not, until someone calls us and inform that it is down.
Anyone knows about any techniques or products to monitor these things and send an automatic notification if the signage is down ? Is there any product like a sensor or something ? I know its not a mainstream testing question, but this is still part of QA. Your help will be much appreciated.
I just notified the mods about this - it's totally unrelated to SQA. AN expert in what I presume re electronic billboards might have useful advice, but that is way off-topic.
And --- define "working." Is it OK if half the pixels are defective? Does it have to be a weatherproof solution? I can think of a bunch of questions, and the problem IS an interesting one. It just doesn't belong anywhere here (except chit-chat.)
Thank you so much for the reply. We looked into all the processes in development etc . But the problem is it hasnt been mentioned in the SLA or the vendor contract. Vendor is saying its not part of the contract and they have no means to monitor the failures. So, its left for us to figure out now, aftern we noticed that the signages do fail and there is no way to know it .