Symantec's Endpoint Protection Manager has been hit by a classic date bug and fell over at the end of the year, accepting no definition updates dated since then.
Symantec have issued a statement, which states that: "An issue has been identified in the Symantec Endpoint Protection Manager (SEPM) server whereby all types of SEP definition content [AV/AS, IPS] with a date greater than December 31, 2009 11:59pm are considered to be 'out of date'."
I am both shocked and baffled at the same time about Symantec missing this one. Being an ex-PNCI/Symantec QA/Test person I know the testing can be pretty thorough, but that was a long time ago for my tenure.
Someone, or some people, are feeling pain this week. Major oops!
Being ex-Symantec as well, I do know that some of the major architecture has changed over the past year, they probably rushed some of it through which has been their won't as of late. I think they've let some things slip since the last year of layoffs.
I've a few friends who left Symantec here in Ireland in recent times under the voluntary redundancy options. The feedback I got was that many of the best staff took the money, smiled, and left. While some were enticed back as consulants at much more attactive rates, damage was done.