Forbes: Tips For Stranded Business Travelers ...
Top Tips For Stranded Business Travelers
Here's what to do if your flight is cancelled.
Re: Forbes: Tips For Stranded Business Travelers ...
Interesting, but again this is part of the reason I refuse to fly AA. I hate flying on the MD-80, most uncomfortable plane next to the early version 737.
Also, just to rant... I flew AA about 10 years ago on a trip to the Bahamas for some diving and shark photography. On the return trip I picked up my camera case (a heavy duty Pelican travel camera case) and it had a hole about the size of a softball punched all the way into it on one side. Needless to say I went into the service desk at LAX for AA and complained and tried to get some help/resolution. After an hour waiting and getting bounced around from rep to rep I finally got the manager. He had me fill out a form and told me to contact AA corporate for help. After that I spent 3 months going back and forth with AA about fixing my case and the U/W housing inside that got damaged. In the end they never paid me crap. I ate about $1000 to fix my housing and case.
I know someone will say they are not liable for the damage (per their fine print), but in this case this was not incidental damage and they were responsible. I had traveled to numerous places before with that case and not had problems. The force that hit the case to break it was way beyond normal.