I'm trying to rescue my frequent flier account from oblivion before it expires, so I made a purchase at SkyMall. I want to verify with Delta that the miles were posted and hence my account kept active.
The voice mail system loses me once, then the second time I try, asks whether I want domestic or international travel. I pick domestic, though I've no intention of traveling anywhere. After being on hold 30 minutes, a lady comes on and offers to help. I explain (giving my entire life history as identification). She asks me what was the last transaction on my account. I point out that if I knew that, I wouldn't be calling. So she says "there was a flight in August 2004. Can you tell me the destination?" I say "no - that was 2 years ago!" We seem to be in a loop I recognize, so I say "you're in India, right" She (probably breaking company rules) says "Yes." I say "Please connect me with a supervisor." She does so (though it takes another 10 minutes) and this lady is clearly knowledgeable, helpful, and not an inquisitor. I finally get my question answered.
Life should NOT be a trip to the grave with the intention of arriving safely in an cool and well preserved body, but rather to skid in, chocolate in one hand, beer in the other, body wrecked, totally worn out and screaming WOO HOO what a ride!