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  1. #1
    SQA Knight
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    Least informative error message

    I think Mercury receives the medal for the least informative error messages. There's the infamous WinRunner "General Error". I think the following error takes the cake, however. This was shown to me by a co-worker trying to connect to Quality Center. It was very hard not to laugh:


    <img src ="http://www.sqaforums.com/attachments/342652-Uninformative.JPG">
    Attached Images Attached Images

  2. #2
    Moderator JakeBrake's Avatar
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    Re: Least informative error message

    "Mercury" makes me laugh! "General Error" makes me laugh a bit longer.

  3. #3
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    Re: Least informative error message

    Some time ago, one of the PC magazines used to have a page of sardonic humor at the end. And one regular feature was "interesting" error windows. My favorite was one that began something like "Twain error" and ended "Big trouble. We're going to die."

    The shortest I recall just contained "!" in the text area.

  4. #4
    Moderator Joe Strazzere's Avatar
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    Re: Least informative error message

    Looks like the error message was generated by Internet Explorer rather than Quality Center, right?

    (and so your laughter is perhaps mis-directed?)
    Joe Strazzere
    Visit my website: AllThingsQuality.com to learn more about quality, testing, and QA!

  5. #5
    Senior Member
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    Re: Least informative error message

    As bad as it is at least you are informed of an error before everything goes up in smoke.
    Lynne

    I have not failed. I've just found 10,000 ways that won't work" --Thomas Edison

  6. #6
    SQA Knight
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    Re: Least informative error message

    [ QUOTE ]
    Looks like the error message was generated by Internet Explorer rather than Quality Center, right?

    (and so your laughter is perhaps mis-directed?)

    [/ QUOTE ]Good point, but IE is the only supported browser. Also, who's throwing an "Unknown Software Exception Exception" ? An unknown application application?

  7. #7
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    Re: Least informative error message

    9. Keyboard not found. Press any key to continue.

    8.) Whoa! Hey! Something went wrong.

    7.) Mouse signal lost. Click OK to continue.

    6.) Your monitor is not plugged in. Press any key to continue.

    5.) Unrecoverable user error. Please replace user and continue.

    4.) Your attempt to access yet another paid porn site has caused Fatal Attraction XXX. Shut off your computer and go find a real girl.

    3.) Error: Windows has produced another useless error. Press any key to produce another one.

    2.) You know, this wouldn’t happen if you had a Macintosh.


    and the Number 1 Useless Error Message…


    1.) You are about to enter the “Totally Free Buck-Naked Supermodels” Web site. Are you sure you want to continue?
    Personal Comment

    Success is the ability to go from one failure to another with no loss of enthusiasm.
    ~ Winston Churchill ~


    ...Rich Wagner

  8. #8
    SQA Knight
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    Re: Least informative error message

    I remember one in Norton Utilities 5.0 (Disk Doctor to be precise) that we removed last minute. It occurred when NDD found a spanned partition onto a IOmega HardCard (remember that thing?). Because of the way the I/O of the HardCard was being handled it caused NDD to barf. So we put in an error trap and message.

    The developer forgot to put in the proper error message on one of the last builds. His temporary message was "Dude, you're screwed. I can't handle this!". Which we caught in the last round of testing and had him change it to "Norton Disk Doctor does not support spanned partitions across IOmega HardCards".

    Imagine the first customer calling in to support saying they got the "Dude you're screwed" error message.
    Jim
    -------------------------------------------
    For all the general stuff to know about QA/Test go here http://www.softwareqatest.com/

  9. #9
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    Re: Least informative error message

    Sounds like my example - but they didn't catch that one!

  10. #10
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    Re: Least informative error message

    [ QUOTE ]
    The shortest I recall just contained "!" in the text area.

    [/ QUOTE ]Too long!
    The shortest message I witnessed had no text at all. [img]/images/graemlins/smile.gif[/img]
    Yury
    Testing, Performance Testing, Performance Engineering

 

 
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