New Destination for Offshore Services
There was an overall that the cost dimension for the Asia/ Pacific region continues to offer an advantage over the Americas and Europe/ the Middle East/ Africa (EMEA). On cost, all countries in the Asia/ Pacific were rated "very good" - Gartner analyzed.
Vietnamese software outsourcing providers strive to understand what their clients value and how they work and think. In Asia, the belief “leaders are born” prevails while in the West, many assume “leaders can be made.” To simulate some aspects of the work environment of their foreign clients, Vietnamese software outsourcing companies employ “soft skills” training. While “hard skills” means technical expertise, “soft skills” requires having Emotional Intelligence and knowing how to interact and build relationships with others. The concept of “soft skills” is still so foreign in the Vietnamese work place that no Vietnamese name exists for it; the original English must be invoked. Please have a look at the inspiring story about a Vietnamese American who built a successful offshore product development business after beginning in this country with tough circumstances here the link below.
When your lead "sell" is cost, the last thing that will be delivered is high quality. I have found the services from Vietnam to be no different in delivery than services from anywhere else in the world where the primary "sell" is cost/price.
If you are promising quality, sell quality. Otherwise it's just another market where labor is less expensive than another market.
I will go on record as stating that 100% of the time my own firm will be able to deliver a better overall package to the client for performance engineering activities. It will be of higher quality. It will be delivered on time with a reasonable cost. It will have high value.
From John Ruskin, the 19th century author of The Common Law of Business Balance, "It's unwise to pay too much, but it's worse to pay too little. When you pay too much, you lose a little money -- that is all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was bought to do. The common law of business balance prohibits paying a little and getting a lot -- it can't be done. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better."