I lead a performance testing team and I would like some feedback on a well written goal for the year as it pertains to finding performance defects in testing and not finding the defects in production.
What do you think of this?
Goal: Ensure quality releases as it pertains to performance by finding defects in the testing environments and limiting the number of SEV issues found in production.
Exceeds: Zero Performance Incidents identified in prod
High Meets: One Performance Incident identified in prod
Meets: Two- Three Performance Incidents identified in prod
I'm not really concerned about fedback for the metrics but more the actual goal. I've been doing this for a while but I've used the same Goal for years now-- just wanting to see what you all thought.
Bad goals. Tie them to requirements rather than what is found in prod. If something is unanticipated in terms of requirements or test, such as the load model being completely different than actual usage, the tester should not be dinged for this. Measure them against their test tasks, their deliverables and their actions. If you start measuring them against items completely outside of their control and either bonusing them or penalizing them for the same then your staff will disappear virtually overnight.