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I know of no technical reasons not to use an automation tool to automate processes in an application already in production. However, has anyone out there encountered any non-technical issues that should be considered before doing so?
Re: optiontips.in complaints
Hello and welcome to SQA Forums!
I am not sure what you mean by "any non-technical issues"
Also, what do you mean by "automate processes"? Do you mean the process in how we test or the actual test itself? I define the word "process" as a plan in how to conduct a test while testing is the means in which I determine if the software meets the requirements and scope of the project.
Are you also talking about on mobile devices or general software processes/testing? If you're talking general software application, then you might want to try another sub-forum like Software Process Improvement if processes as I defined above or General Discussion if referring to testing the software.
Please be warned though, you will be asked the questions above if you do not define more clearly what information you need.