tp identify tool - entire screen blank, can\'t id
i have this weird problem with the identify tool in tp, my colleagues and i cannot figure it out. i am ultimately trying to map to an onscreen object to create an event on a certain window.
i'm trying to identify an object which is in the tree view of my object map.
i am able to locate this object (window on screen) with no problems, but when i try to identify this same object, tp minimizes (as it should) and then the entire screen is blank, the object i am trying to identify is gone.
i'm not sure if this is due to this object being some weird ActiveX control or maybe Win XP Service Pack2 (was happening before installing SP2) or maybe my firewall settings or some TP setting?
i've mapped objects before with no problems...any ideas or help would be very appreciated. thanks.
Re: tp identify tool - entire screen blank, can\'t id
I've had this problem a couple of times as well (Win and without Win XP SP2). I had to close Test partner (TP Will Crash), and then restart it to get the Identify window to start working again.