I use to think we were getting very good support from Compuware and then from Micro Focus, until lately. I have read several posts that mention MF is trying to get folks away from the Compuware tools and on the Silk Versions. Maybe this is a way to do it. Just stop helping folks with QAD problems.
We evaluated Silk Central and determined that it did not have enough 'extra stuff' to warrent the extra time to set and then train everyone on how to use the new tool.
don, CSTP, QAD/TP user since 06
Test Partner 6.3; QAD 6.1; QADLoad 5.9