After executing the SilkTest installation software, the Install Wizard loads and then never begins the install process. The Install window disappears and is replaced by a System Warning Message entitiled 'Information' The message reads: 'A Sytem Reboot is required to change certain system settings. The SilkTest Installation will need to be restarted upon reboot.' Clicking on the 'Ok' button restarts the computer. After the computer has restarted and I have restarted the installation, the same thing happens
When attempting to install Silktest 5.5 SP1 or SP2, I keep recieving a message stating 'certain system settings need to be changed. A reboot is required.' After reboot I re-run the installation program and recieve the same error. I have tried this on two boxes with Windows ME with the exact same problem. I have also tried installing on the same box with a different OS where the install failed before and it succeded. So I am assuming this is a OS issue. Installs on other machines with XP Pro, XP Home, and 98SE have all succeeded.
Has anyone encountered this issue before? I would avoid ME because I hate the OS, but our testing covers all Windows OS's
1) Run > msconfig
2) Go to the startup tab and look for these two:
3) DISABLE both and reboot
4) When you reboot you will get a 'selective startup' message. Just tell windows that you never want to see that message again
5) Install silktest..
Those two processes are botched attempts by MS to protect system files, etc. They work so well that they prevent legitimate s/w from installing. hehe
Chris R Mead
The opinions expressed herein are my own personal opinions and do not represent my employer's view in any way.
Thanks for the info Chris, your suggestion did the trick. Oddly enough after altering the msconfig, the Silk installation warned me that pchealth must be disabled in order for Silk to be installed. This must have been triggered when it detected a non-default setting for msconfig.