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  1. #1
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    Silktest with Windows 98

    User Parthasarathy Bhoovaragan (BHOOVA_75@YAHOO.COM.nospam) posted:

    Hi

    I am using Silktest 5.5 SP1 and installed on windows
    98. While i open the silktest it gives an error

    No License for 'Silktest_GUI 5.5'!
    with an error message and error code:5 appears

    I have checked with my silkmeter server and it is
    running as silktest WindowsNT can able to resolve the
    Silkmeter without any problem.

    If anyone faced this problem and have solution for
    that please let me know.
    =====
    Thanks and Regards Bhoovaragan.P

    __________________________________________________

  2. #2
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    Re: Silktest with Windows 98

    User Green, Jeffrey (Jeffrey) (jeffreygreen@avaya.com.nospam) posted:

    I have encountered this problem. What you need to do is make sure that
    your pc can ping your server as well
    as your server can ping your pc. I believe this error is usually due to
    a communications problem.

  3. #3
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    Re: Silktest with Windows 98

    User Parthasarathy Bhoovaragan (BHOOVA_75@YAHOO.COM.nospam) posted:

    I am able to ping the client from the server and the
    server from the client


    --- "Green, Jeffrey (Jeffrey)"


    =====
    Thanks and Regards
    Bhoovaragan.P

    __________________________________________________

  4. #4
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    Re: Silktest with Windows 98

    User Green, Jeffrey (Jeffrey) (jeffreygreen@avaya.com.nospam) posted:

    Usually that has been my problem. I would suggest contacting support

    Jeff


  5. #5
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    Re: Silktest with Windows 98

    Hi,

    When we first installed Silktest at our company, we had that problem. Turned out that the Server ID specified in the license file didn't match up with the actual ID of our NT box. You should ensure that your .pol file contains the correct identification information. If they don't match, then contact Segue for a new license file.

    Patrick Briand
    Compu-Quote Inc.

    ------------------

  6. #6
    Senior Member
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    Re: Silktest with Windows 98

    Do you have any other SilkTest machines connecting successfully to the server?

    --IF NOT:--
    First, make sure you used the most recent version of the silkmeter_hostinfo.exe file (downloadable from the Web). Run it >1x on the server machine to see if you get the same output each time. (You might try a reboot in between runs.) Then on the command line run "ipconfig -all" and check the address of your networking card. If it's not the same as the address from hostinfo, use the ipconfig output instead, and request a new policy file. If you still can't get that to work, Segue can actually issue you a policy file keyed to the hostname, rather than the hostid. It's not a good idea because if you ever change the machine name of your server, you're hosed -- but it's available as a last resort. Oh yeah, there's another possible problem: when Segue emails you the policy file, if it doesn't come over as an attachment, you should use NotePad rather than WordPad to make it into a .pol file -- we have found that WordPad changes the line endings and makes the .pol file unreadable by SilkTest. At any rate, save it directly into .txt format, then change the file extension if you want -- don't let it get saved in .doc format or anything like that along the way.

    --IF SO:--
    I'd suggest following the advice of another user in this discussion - can you put the client machine's ip address in the server machine's host file? I'm not sure that will help, since you can ping both ways already. But you could try it. The other (more likely) fix is to check your .cfg files -- your SilkTest installation may have been incorrect -- pointing to the wrong server name, or not using the default port or something.

    AG

    ------------------

 

 

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