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  1. #1
    Junior Member
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    Installing Silk5.5 on Windows ME

    Has anyone successfully installed Silk 5.5 on Windows Millennium? It sticks me in a perpetual reboot loop when running setup? Thought I'd seen a thread on this earlier but couldn't find it.

    Thanks

    ------------------
    Robert
    Robert

  2. #2
    Senior Member
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    Re: Installing Silk5.5 on Windows ME

    I've never tried it (I've successfully avoided ME), but this is from the release notes....

    <BLOCKQUOTE><font size="1" face="Verdana, Arial, Helvetica">quote:</font><HR>
    Note to Windows Millennium Edition (ME) users

    If you are installing SilkTest on a Windows ME machine, there is an extra step you must do if you are installing or downloading SilkTest from the Web.

    For this reason, we highly recommend that you install SilkTest from the installation CD or from a network drive where the CD has been loaded. If you do this, the installer will automatically reboot to update some system files and will then restart. The install then continues as usual.

    If you are not using an installation CD or installing from a network drive, you need to:
    1. <LI>install or download SilkTest.exe from the Web
      <LI>reboot your machine
      <LI>rerun SilkTest.exe from the Web or from the local directory to which you saved it
      <LI>the install then continues as usual

    <HR></BLOCKQUOTE>

    I hope this helps.

    ****- Dave


    ------------------
    Amelior Technology
    dreed@ameliortech.com

    [This message has been edited by dcreed (edited 10-16-2001).]
    WaltzingRhino.com
    A concerned Borland customer, a fly in the ointment, a wrench in the works.

  3. #3
    Senior Member
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    Re: Installing Silk5.5 on Windows ME

    I posted it but could not find it either.

    Here is the Segue solution:

    PROBLEM
    ----------------------------------
    Trying to install SilkTest 5.5 on windows ME. The computer keeps requesting
    to reboot and silktest does not install.

    WORKAROUND
    ----------------------------------
    Uses can manually disable PCHealth and StateMGR from the "RUN Program |
    msconfig" interface and then try to install. This is located under startup
    tab.


    I am confident that this will solve the problem which you are having, I will
    now close this case but if you need it reopened please don't hesitate to
    contact me.

    ------------------
    Steven Tyler
    Lead SQA Automation Engineer
    Timekeeper Central Group
    Kronos Incorporated
    E-Mail: styler@kronos.com
    www.kronos.com
    Improving the Performance of People and Business™
    Steven Tyler
    Manager - Performance Engineering

    Kronos Incorporated
    tel: +1 978 947 4219

  4. #4
    Senior Member
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    Jul 2001
    Location
    Westford, MA, USA
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    Re: Installing Silk5.5 on Windows ME

    We contacted Segue about this bug. Here is the exact procedure that our quality engineers use (successfully):

    Don't install directly from the Web site. Either install from a CD, or download the installation file to your local system or server and install from there.

    Before installing search for the application program "msconfig" & make a note of its location.
    From the Windows Start menu, select Run, & use the Browse button to select msconfig.
    Select the Startup Tab
    Disable the following items:
    PCHealth
    StateMGR
    Click Apply button
    Click OK

    Reboot (if reboot doesn't happen automatically). You will probably get a dialog informing you that you are running in a "debug" mode.
    Install SilkTest 5.5 as usual.
    After Installation, re-enable the 2 system settings & reboot yet again.
    One user reported receiving a message about her system settings at this point - she rebooted again(!) & the message disappeared.

    Good luck,
    AG

    ------------------

 

 

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