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  1. #1
    Junior Member
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    Segue\'s customer support in Canada?

    Hi all,

    For those in Canada, what do you think about Segue's customer support? The sales rep I've been contacting keeps calling me at lunch time. She sounds relunctant when I ask for a live, on-site demo. What's the deal?

    somewhat frustrated,
    Gillian

  2. #2
    Junior Member
    Join Date
    Feb 2001
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    Kanata, Ontario, Canada
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    Re: Segue\'s customer support in Canada?

    Hi Gillian

    I don't know yet if the customer support in Canada is good because we bought SilkTest a couple of weeks ago, but I know that th sales people was always on our shoulder almost everyday.

    I think, you should have a real demo with your app with SilkTest, WinRunner and maybe Robot. So far I really like SilkTest even if I have a couple of problems to setup up everything. I have used Robot before and I can tell you that SilkTest is more powerfull than Robot but it's not perfect (bugs... like the other tools).

    Good luck

    -Denis

 

 

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