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Thread: Netscape

  1. #1
    SQA Knight
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    Netscape

    Using Silk 5.0 with Netscape 4.08 or 4.51 I am very
    occasionally (perhaps once every two weeks) experiencing
    the following "hang" situation:

    During a Silk testcase execution, while loading one of
    several pages (its not isolated to a particular page) with
    lots of graphics the brower's progress field (the percentage
    complete field, to the right of the lock icon, on the
    status bar) indicates that it is "XX% complete (stalled)".
    When this occurs the Netscape loading icon in the upper right
    hand corner is active, showing activity with the shooting
    stars.

    When this "stall" occurs: (1) the browser never times out
    trying to load the page, (2) Silk never times out trying
    to load the page, and (3) I have to terminate the agent
    several times to get Silk to stop. A review of the log
    always indicates that the "Agent is not responding". At
    that point the brower is still trying to load the page,
    and will continue to do so util the Stop button is pressed.
    At that point a Reload will immediately present the page.

    I have never seen this problem when interacting with the
    web application under test when Silk is not running (but given
    how seldom it occurs with Silk, it just may be probabilities).

    Has anyone else experience this problem? If yes do you have
    any work arounds?

    -Thanks, Terry Horwath

    -----------------------Coding Details tidbit ------------------

    The spot in my 4Test code where this hang/freeze occurs
    is always the same:

    boolean brExists(window wBrowserWindow) // wBrowserWindow web page exist?

    boolean bRetCode = FALSE
    boolean bOld_AppReady = Agent.GetOption (OPT_VERIFY_APPREADY)

    Agent.SetOption (OPT_VERIFY_APPREADY, FALSE)

    if (wBrowserWindow.Exists()) // *** hangs in Exists() ***
    bRetCode = TRUE

    Agent.SetOption (OPT_VERIFY_APPREADY, bOld_AppReady)
    return bRetCode

    The hang/freeze used to also occur in the Exists() method, before I
    changed the algorithm to disabled the check for Application Ready.
    Therefore I made the above change in hopes that checking Exists()
    with OPT_VERIFY_APPREADY == false would workaround the problem
    (obviously it does not).


  2. #2
    Guest

    Re: Netscape

    I have had Silk 5 hang on me a few times (per day sometimes) when using IE4.72 on Win 98. It will just sit there for a while and then lock up. I have had to end the task in order to get back to the system. Sorry I don't have a work around for you, I just wanted to share in your misery. If you hear anything about this, please, let me know.

    Tony

 

 

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