Response I got from Borland:
SilkTest will eventually have support for Windows 7 but there's nothing we can do in that line until Windows 7 goes GA. We can't work with beta releases because anything we do with a beta is subject to the beta being changed.
We are encouraging people to try SilkTest with Windows 7 as we suspect that in the main it will work successfully. We would also like anyone who does find a problem to log a case so that we have a log of problems that need addressing for the official support release.
I wish silk would take a different approach with new technology. Working on the betas maybe work that will have to be redone but as you work with betas you will get to know the new OS and learn the issues and errors that you will need to address. When the OS ships you may see that very little has changed and you are already 80-90% complete and your clients will get an update in a week or two as opposed many months later. Clients when they get a new OS need silk to work that day not in a year, so working on betas will not insure you having silk work on the first day but sooner than later and I know for me that would mean a great deal and I am sure I am not the only one.
Perhaps you should rething how you handle new technologies.
Pretty much every vendor works the same way as Silk does. It doesn't really make much sense for them to spin their wheels (and release partial support) when the OS hasn't gone GA. Their approach makes sense to me. Plus, it's usually fairly backwards compatible anyway w/o official support.
That's just the bull**** they tell you to make you go away when they're behind the technology curve... there are plenty of products that have supported one platform or another before they finally become publicly-released.
I agree that silk should try harder to get current and give support to new technologies quicker and if they are really goiod have it ready before it releases. This can be done as many other companies have done it before
I'm actually testing Silk on windows 7 right now and I have not had any problems so far. So, one positive is that for the most part they have been very backwards compatible. When Vista came out that was not the case, but Vista was a completely different beast and a lot of companies had trouble supporting it out of the gate.
On another note, one thing to keep in mind on Vista/Win2K8/Win7 is that you need to install SilkTest and right-click and choose "run as administrator". I'm not an expert on elevation and UAC (which we have off), but I have seen .NET injection fail to work when you don't run the install "as administrator". Something to keep in mind. Not sure if anyone else has anything else to add about this.
When we run our regression tests we also elevate SilkTest b/c a lot of the lower level activities are not supported otherwise (even though the user is in the administrators group). Not sure why that's the case though?