When trying to add an agent I get the following error message "The agent cannot be connected with the information provided! Please specify the correct agent connection properties."
I also found a knowledgebase article on this (http://support.borland.com/kbshow.php?q=24585) and did as mentioned but without any luck. Both the CMM and agent are on the same domain and I think there is no firewall between them.
Any suggestions on how to get agent communicating with CMM with be really appreciated.
That really isn't a helpful comment as it has been stated that he/she has accessed the borland knowledgebase....
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Well it would be more helpfull if OP gives complete information as how is he proceeding precisely rather error message.I know that there are thousand reasons for not able to connect,but again I prefer going step by step and understanding what exactly the OP does in his case.Just because he refered the support site does not mean that he is doing correctly,I myself sometimes skip so many things.
Here is the link which should help OP,