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will robot help us? Please respond
I am a student working in a department that provides desktop support to a huge number of users in the entire corporation. There is no development involved here.
Part of our work is to ensure that before a new software is deployed to all desktops, it does not break or hinders the funnctionality of other products or it's own functionality is not affected. Therefore there is a functionality testing procedure that we go through before deploying this software. This testing procedure is also repeated for any hot fix or service pack for a product that is released. For example there was this one problem that users could not copy or cut from wordXP and paste to eforms created using Adobe Accelio.
There are other responsibilities for this department which do not make it feasible to run these tests repeatedly. I was wondering if my suggestion for them to look into automated testing would make things easier for them? The corporation already owns licenses for Rational Robot and Winrunner, and it would not be difficult to acquire the software. I have programming knowledge so I can develop test scripts, and as tests I have developed some functionality tests. I will be leaving soon, but some other students can pick up and continue this process. But I was wondering if I am going the right direction. I hope I have mentioned enough to get a reasonable suggestion.
Re: will robot help us? Please respond
That's what I would do. What you are doing is what we call regression testing - even if you aren't doing it for application development.
If you know what functionality that needs to be tested and the process to execute that functionality is the same on each computer you are testing, then an automated solution will work well for you.
Sr. Performance Engineer