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  1. #1
    SQA Council
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    Please, I\'m wating to Upgrading!!!!!!!!!!!!!!

    User Lagisetti, Prasad (prasad.lagisetti@weyerhaeuser.com.nospam) posted:

    You don't have to return your license, just uninstall and make sure you
    first upgrade your repository to 2001 then 2002.


    ----------
    From: Bruce Dejaiffe [SMTP:bdejaiffe@mandtbank.com]
    Sent: Thursday, February 21, 2002 9:03 AM
    To: SQA Suite Team Test Users
    Subject: Please, I'm wating to Upgrading!!!!!!!!!!!!!!

    I'm upgrading from 7.5 to 2002 and was told to uninstall the current
    version. Do I need to return the licence before the uninstall, and reapply
    for it or will that part not be removed?
    Bruce M. Dejaiffe
    M&T Bank
    Development Support Services - Sr. Analyst
    Central Technology
    (716) 635-4249 Fax: (716) 630-4939
    E-Mail: bdejaiffe@mandtbank.com

    Manufacturers and Traders Trust Company
    1100 Wehrle Drive, Williamsville, New York 14221

    <<File: Bruce Dejaiffe.vcf>><<File: ATT228872.txt>>

    ---

  2. #2
    SQA Council
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    Re: Please, I\'m wating to Upgrading!!!!!!!!!!!!!!

    User Crunk John (ext3jpc) (ext3jpc@ups.com.nospam) posted:

    You will need to import the file or enter the number again though.

    John


  3. #3
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    Re: Please, I\'m wating to Upgrading!!!!!!!!!!!!!!

    User (lgoodwin@russell.com.nospam) posted:

    Make sure you save a copy of the license file somewhere other than the
    Robot install path or you will have to request a new copy.

    Luke

    ---

  4. #4
    SQA Council
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    Re: Please, I\'m wating to Upgrading!!!!!!!!!!!!!!

    User Aidy Rutter (AidyR@TrustMarque.com.nospam) posted:

    Just take your license 'rational_perm.dat' file out of Rational\Common and
    put it back in after upgrade.

    Aidy


  5. #5
    SQA Council
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    Re: Please, I\'m wating to Upgrading!!!!!!!!!!!!!!

    User Crunk John (ext3jpc) (ext3jpc@ups.com.nospam) posted:

    I always wondered which one of those was the one they used

    John


  6. #6
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    Re: Please, I\'m wating to Upgrading!!!!!!!!!!!!!!

    User Bruce Dejaiffe (bdejaiffe@mandtbank.com.nospam) posted:

    Thank you all,,,,,,,,,,,,I will make a copy just to be safe,,,,,,,,,I sent this in to Rational at 8:00 AM New York time. At noon no reply and so I posted it here and in one hour I hade six replies. Are we paying for support?

    THANKS AGAIN,
    Bruce.

    I always wondered which one of those was the one they used

    John


  7. #7
    SQA Council
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    Re: Please, I\'m wating to Upgrading!!!!!!!!!!!!!!

    User Ian Blair (blairi@gaelnospammquality.co.uk.nospam) posted:

    Sure we are paying for it, just not getting it!

    Ian.

    "Bruce Dejaiffe" <bdejaiffe@mandtbank.com> wrote in message
    news:96317@sqa-suite-users...

    Thank you all,,,,,,,,,,,,I will make a copy just to be safe,,,,,,,,,I sent
    this in to Rational at 8:00 AM New York time. At noon no reply and so I
    posted it here and in one hour I hade six replies. Are we paying for
    support?

    THANKS AGAIN,
    Bruce.

    I always wondered which one of those was the one they used

    John


  8. #8
    SQA Council
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    Re: Please, I\'m wating to Upgrading!!!!!!!!!!!!!!

    User Crunk John (ext3jpc) (ext3jpc@ups.com.nospam) posted:

    I don't think it was in the contract to get support, we just have the
    assurance of calling the call center and telling them our problems.

    Anyone know what the price of a Psychologist is, might be cheaper.

    John


 

 

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