We received an upgrade from our Third Party Software and now we are having the following issue.

When we run previously recorded scripts prior to upgrade it takes approximately 3 minutes for QTP to move from one line to the next. The QTP script does execute each line but does not capture the results for Pages, Frames and Objects it is completely blank.

New Script generation
When we record scripts in Low or Normal Level and it does not capture the active screens, therefore not able playback.

FYI. Also tried using QTP 9.5 still has the same issue