SPONSORS:






User Tag List

Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Page 1 of 2 12 LastLast
Results 1 to 10 of 11
  1. #1
    Junior Member
    Join Date
    Feb 2008
    Posts
    9
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Total Downloaded
    0

    Weird runtime error of the Remote Agent

    Hello,

    I have a problem with the remote agent of QTP. I installed QTP on a computer on which I have administrative privileges. If a different person only with user privileges logs on the computer when he opens QTP he is asked to reinstall the license and after that when the QTP reaches the window where the user must choose between Blank Test, Open an existing test etc a runtime error occurs which says that C:\ Program....\agent.exe abnormal program termination.

    Can anyone tell me why this error occurs?

    10x,
    Alex

  2. #2
    Junior Member
    Join Date
    Feb 2008
    Posts
    9
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Total Downloaded
    0

    Re: Weird runtime error of the Remote Agent

    I see nobody answers so I attached a picture of the error. Please see attachment
    Attached Images Attached Images

  3. #3
    Senior Member
    Join Date
    Jun 2007
    Location
    Toronto, Canada
    Posts
    362
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Total Downloaded
    0

    Re: Weird runtime error of the Remote Agent

    Does QTP prompt you to reinstall license everytime it starts up...If yes then Setup the environment variable LSHOST and LSFORCEHOST in MyComputer-Properties>Advanced>Environment variables>UserVariables
    or
    Control Panel>System>Advanced>Environment Variables>UserVariables

    Add LSHOST and LSFORCEHOST as variables and your licese server path as the value

  4. #4
    Moderator
    Join Date
    Jul 2005
    Location
    Delhi
    Posts
    15,575
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    7 Thread(s)
    Total Downloaded
    0

    Re: Weird runtime error of the Remote Agent

    Are you using a concurrent license? If yes then you should use LSFORCEHOST as system environment variable instead of user variable.

  5. #5
    Junior Member
    Join Date
    Feb 2008
    Posts
    9
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Total Downloaded
    0

    Re: Weird runtime error of the Remote Agent

    No QTP doesn't ask for reinstall each time. I created the variable LSFORCEHOST because the other was already there but the error still persists [img]/images/graemlins/frown.gif[/img]. Any more ideas?

    Alex

  6. #6
    Junior Member
    Join Date
    Feb 2008
    Posts
    9
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Total Downloaded
    0

    Re: Weird runtime error of the Remote Agent

    Yes the license is Concurrent and I made the variable also for system. The license doesn't need reinstall but the error for the agent still persists. It is weird because even if I run the agent myself from the bin QTP doesn't see it running.

  7. #7
    Moderator
    Join Date
    Jul 2005
    Location
    Delhi
    Posts
    15,575
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    7 Thread(s)
    Total Downloaded
    0

    Re: Weird runtime error of the Remote Agent

    Try getting admin access for other user and see if that helps. And i hope you do not windows Vista?

  8. #8
    Junior Member
    Join Date
    Feb 2008
    Posts
    9
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Total Downloaded
    0

    Re: Weird runtime error of the Remote Agent

    It is XP, but the idea is to get rid of the error without giving the other account admin privileges because that is the security policy of the company I work for. Besides the computer will be used by outsourced people so the less privileges the better.

  9. #9
    Moderator
    Join Date
    Jul 2005
    Location
    Delhi
    Posts
    15,575
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    7 Thread(s)
    Total Downloaded
    0

    Re: Weird runtime error of the Remote Agent

    I agree to your point but what i wanted you to check is...does giving the rights solve the issue or not?

  10. #10
    Junior Member
    Join Date
    Apr 2007
    Location
    Beren op Zoom, Netherlands
    Posts
    15
    Post Thanks / Like
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    Total Downloaded
    0

    Re: Weird runtime error of the Remote Agent

    agent.exe is a windows updates service I believe? Somehow QTP-installation turns it on again?

    I have the same error. Would like te have a solution too.
    thanx!

 

 
Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Search Engine Optimisation provided by DragonByte SEO v2.0.36 (Pro) - vBulletin Mods & Addons Copyright © 2016 DragonByte Technologies Ltd.
Resources saved on this page: MySQL 10.34%
vBulletin Optimisation provided by vB Optimise v2.6.4 (Pro) - vBulletin Mods & Addons Copyright © 2016 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.2.8 (Pro) - vBulletin Mods & Addons Copyright © 2016 DragonByte Technologies Ltd.
vBNominate (Lite) - vBulletin Mods & Addons Copyright © 2016 DragonByte Technologies Ltd.
Feedback Buttons provided by Advanced Post Thanks / Like (Pro) - vBulletin Mods & Addons Copyright © 2016 DragonByte Technologies Ltd.
Username Changing provided by Username Change (Free) - vBulletin Mods & Addons Copyright © 2016 DragonByte Technologies Ltd.
BetaSoft Inc.
Digital Point modules: Sphinx-based search
All times are GMT -8. The time now is 02:02 PM.

Copyright BetaSoft Inc.