I have searched this forum for the Mercury KB number that describes how to perform a clean uninstall of QTP, but could not find any article that gives the number (rather, most say to go to the Mercury support site to get it).
I just went to the Mercury support site and searched for "clean uninstall". I got several hits with the obvious one being #13420, with the title "How to perform a clean uninstall/reinstall of QuickTest Professional".
My only concern with the KB is the fact it was written in 2002. It was those just updated on Aug 19, 2007. But there is no mention of "9." anywhere in this article, but there is mention of "8.2 or higher...".
Can anyone confirm or deny that this is the correct KB to cleanly uninstall QTP 9.X versions of QTP? If not, can you please reply with the correct KB number?
Uninstall/reinstall is such a cumbersome and time consuming activity I would like to ensure that I am using the correct process--so I don't have to do it again. This thread should also be useful to others in the future.