Why is it that installing new vendor software (from any automation tool vendor) is the hardest part of the first two weeks on a new project?
I am with a new client, who was shipped shrink wrapped QTP, the QTP .NET addin (actually, all the addins now ship bundled with the cost of QTP), QC and the License Server, all in the 9.0 version (shipped late last year).
After much frustration with the online registration (which is now pending a 1 to 2 day "approval" wait. And we pay 10% for this?) I was able to get the License support group to send me links to version 9.2 of the above software.
But the format of the downloads is *.iso so you can't just double-click and install. I am in a corp environment where they don't permit CD burners, so now Merc is going to send me info for some type of freeware that will read the ISO formatted files as if they were CDs (isn't that special?).
The support person said that the ISO file format is now mandated by HP, and is the only format available for downloads.
Well I think this is a lousy decision by HP (I suppose it made their life easier). Especially for consultants who are now going to have to load non-provided HP (and therefore not supported) or non-supported MS software on a PC (in those cases, like mine, where the client does not allow CD burners).
The least of all risks seems to be to load the non-supported MS Virtual CD Control Panel. Here is a link to that download: