I downloaded the Mercury QTP v9.1 Trial version yesterday, and when try to install it will get to a point it will display an error "Error 1933.The Windows Installer service cannot update one or more protected Windows files." So it then rolling back the installation and it display "Error: -1603 Fatal error during installation.". I tried the installation on someone else's laptop and it works. Can anyone help me and see if I'm doing something wrong?
I called Mercury last night and they said is my machine costing the problem.
Right now there appears to be a problem with your PC. From past experience when windows installer will not complete an install the quickest way to resolve the problem is by a re-image. There is something on your PC that is "funky" , it is not the mercury software that is a problem based on teh error you are getting it is your PC and so it is up to you to rectify it.
I have not failed. I've just found 10,000 ways that won't work" --Thomas Edison