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Peculiar problem : unable to record using QTP
i am facing a peculiar problem in recording using QTP, IE6.
1. when i open QTP and start recording by invoking a browser, it tries to invoke IE, but gives an error message dialog box saying " IE has encountered a problem and needs to close" and gives 2 buttons SEND and DONTSEND, forcing us to click on anyone and closes the browser.
2. if i close the QTP , and invoke browser and do any number of browsing activites.. its fine.. no error gives. this is only happening when i open QTP.
Hence, i am not able to use IE at all.
Work around tried : installed QTP again ( i have concurrent license ), and installed IE again.. and tried. but the problem remains..
Pls suggest me what else i can do ? does anybody encountered this problem before ?
I also tried using firefox 1.0 but its not recognizing..
Kindly help me.
Re: Peculiar problem : unable to record using QTP
I have done around 50 seat licence and 10 concurrent licences that all use IE6 and never seen this.
I would suggest having the desktop rebuilt would be quicker than trying to fault-find.