QTP 8.2 launches the application "Customer Care Client.appref-ms" set in Record and Run settings but does not record any actions performed on the application.The addins added are VB,Web and Activex.
The application was closed when the Record and Run settings were set.
Is .Net add-in required?
Try using the following settings.These were worked for me.
1.Invoke the application using SystemUtil.Run
2.and in Record & Run settings --> Windows Appications use Record & Run Test on any open Winodws-based appication option.
3.Close all open instances of that application before starting the recording.
Or the best way try using Descriptive programming.
I installed the .net add-in and restarted my system.After which it did some final setups.But QTP was not recording any actions.
Finally i restarted the system again the second time...and whola!!...it works
Sorry for taking up all your time..thanks