I am new to QTP. Just to explore it, I have recorded a simple delete action of a mail using menu selection from my Outlook. The thing is while recording i have choosen a mail with attachments. So in the menulist it has a additional menu item "View attachment". But while play back it's picking up the mail without attachments, there the "View attachment" menu is not available. Because of this, instead of seleting Delete menu it selects the next menu item and so my action fails.
Also i tried to insert Bitmap checkpoint to both the menu style and marked one of them as optional. But here too the menu list for the checkpoint is not getting captured fully.
Can anyone please suggest me what to do...It will be very helpfull for me to learn QTP
Well its support.mercury.com. But you need a login id/password to access it. The login can be created for the QTP license that you have. If you don't have the login id password then ask that from your company.