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QTP 10 is not able to recognize the web objects after Symantec install in XP
QTP 10 is not able to recognize the web objects (read as winobjects) after Symantec antivirus is installed in XP.
Antivirus sometime prevent robot to run . Can you disable Symantec for few minute and run QTP to localize the issue if that is a culprit.
Check whether there are any Symantic browser addins loaded.
In IE go to Tools > Manage Addins
If Symantic Vulnerablility Protection is enabled disable it (you might have to get a desktop administrator to do this)