System shutdown when qtp 11 clicks dialog in siebel 8.1
I am facing critical issue while running regression suites on sibel 18.104.22.168 on win 7.The scripts were running fine month ago. The same script is failing when run on same system configuration.
The issue is system shuts down on clicking dialog box ok button.( deleting record in siebel application prompts dailog to confirm "are you sure you want to delete record")
Did any one come across this kind of situation.I never had problem wit QTP,Siebel other than performance that was overcome through patch.
I tried all possibilities like checking in other system where i faced same situation,run ie,QTP as admin,changed IE settings,Unistall QTP still no luck.
Please suggest any work around or patches
Manually is it working fine ?
Check in event viewer to see if there is any information related to the reboot
I am able to click pop up manually with out any issues.
Kindly can you check the logs as Tarun said
Open Event Viewer
This may be Siebel patch and qtp compatibality issue. Or Siebel add-in ior activeX issue.
Kindly localise more symptoms of shutdown. also please check services and antivirus.
Software Quality Assurance Forums: QTP10/IE6 problem with Siebel Add-In
I did analyse event viewer but dint get any clue.i am not able to attach log generated after system recovered from unexpected error.
I will analyse server for any patches as suggested
Thanks for the needful.