When I attempt to launch QTP 11 I get a popup that states that QTP was unable to connect to a license server. Also this message was displayed "istest7 - The license server does not have a valid QuickTest Professional license. For more information about installing a license server and concurrent licenses on your network, please refer to the QuickTest Professional Installation Guide.".
When I click on the Install License button then enable the Concurrent License radio button and click on the Next button, I'm offered a chance to check the connection to the server. When I check the connection, it states that the connection check succeeded. It also states "However, unable to identify any HP features (products) for this license."
This connection has been working fine for the last 7 years. The only thing that changed was that management canceled the maintenance contract. Has anyone come across this sort of thing before and if you did, how did you fix it?
This connection has been working fine for the last 7 years. The only thing that changed was that management canceled the maintenance contract.
I'd start here. I was involved in renewing our contracts with HP last year and the documents are difficult to decipher, but I did note there was one product_code/fee for the LICENSE which is separate from the Support/Maintenance stuff.
When they canceled the "maintenance contract", ensure they canceled the Support portion only, not the whole thing.
If you still have a license to use, then you probably need an updated code from HP for your server.