I am recording an windows application and i not able to see the active screen. but its working fine with web application.
can anyone give me a hint, regarding the settings i might have missed due to which i am facing this problem.
Do below steps,
Tools-Options-active screen tab- Capture level.
Click the Custom level button and verify windows application's capture level. Or simply click Default level.
Are you using DP in windows application?
i have never seen bugs sleeping