Good day everyone!

My company is entertaining the idea of using the Mercury suite of tools. We are currently using another and are just not to "satisfied" with it. I would like to get some real user reviews of their product to help in our decision making. I would like to hear about everyday use, training you may have received, and customer support stories (both good and bad). I would like to hear from real world users of this product from pre-HP to post-HP. I've found a local MUG and will be attending their next few meetings to discuss it with some of the users there as well. I'm trying to avoid the boxed sales pitch and false promises one usually gets when researching a product.

Please feel free to PM me with your response. (This way no one could possibly be offended by anything said.)

Thank you!