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I'm a Winrunner newbie and I've found many of the postings on this forum, including some responses to my own questions, very helpful. I continue to keep up with reading the forum in order to keep learning.
However, I'm getting very frustrated at the members who write condescending responses that don't contribute at all to the point of discussion - effectively saying "Read the manual, dummy" or "Search the Forum, Dummy". What's the point? I'm sure it's frustrating for some of you to read the large number of questions from lazy folks who haven't done the reading, but can't you just ignore them? If they get no response they'll have no recourse but to read the manual!
With the amount of effort spent berating those less in the know, you might as well have answered the question. Why bump the stupid questions to the top of the forum with a pointless response?
A cursory search of the recent posts of one particular "Guru" member showed that of the last 10 posts he made, 1 was an apparently helpful answer, 2 were questions to clarify the original query (so far with no further constructive response) and the rest made little or no impact on the discussion - one was even a single word response!
Phew - glad I got that off my chest.
Keep on keepin' on,
(I'm not sure whether this is the best place to put this, if it isn't then I'd be obliged for a moderator to move it to the appropriate place...)
I can empathise with your views here, but I also empathise with the other. (For all I know, I'm that "guru"?).
For those of us who have (1) learned something about the WinRunner beast by actually reading and re-reading the manuals, working through the tutorial,searching the Mercury web site, the QAForums web site, the Yahoo WinRunner group, etc. (and the lucky few who have actually had formal training!) and (2) keep seeing the same basic questions posted here week after week after month after month; well, it gets a bit tiresome.
Nobody who contributes to this forum gets any payment other than the satisfaction of helping others and being helped by others. When a posting is made where it at least appears that the poster made no effort to solve the problem and just thought, "someone at QAForums will do the work for me," it can get aggravating - especially when you consider that that person is going to get paid for the work that any of us do to help him/her on an unpaid basis.
All that being said (vented?), I would request that anyone who responds to a "newbie" post give that person the benefit of the doubt the first time he/she makes an apparent faux pas. It is perfectly valid that we remind new users that (as per the site policies) they try searching the forums first. It is also valid to suggest they use other resources to learn WR (such as the manuals and tutorials). But such things can be done in a nice way that will not scare off people who might become useful contributors here if we give them half a chance. (Give them 6 months or so and they'll be telling others to "RTFM!" [img]images/icons/wink.gif[/img] )
And to the newbies: try reading through some of the threads here and look for those that got prompt, useful responses and/or generated interesting discussions. Note how the questions were posed and what background information was included. This may give you a handle on a questioning style that is more likely to obtain useful information and less likely to get the dreaded "RTFM!".
PS: Here is a question style that I abhor (and usually just ignore and go to the next thread):
plz tell me how 2 query db from wr. ans needed asap!
[ 03-24-2004, 09:34 AM: Message edited by: Charles Reace ]
[i]...Sound trumpets! Every trumpet in the host! / Sixty thousand, on these words, sound, so high the mountains sound, and the valleys resound.</i] (The Song of Roland)
I don't know if it would be too restrictive if QAForums would allow newbies only to post when they have visited the forums 10 times (only first visit per day will be counted).
I've got a feeling that most of these questions that provoke those "do a search" or "RTFM"-answers are being made by newbies that got a question, subscribe to QAForums and immediately post it. If they are obliged to be a visitor some time they have a chance to see what is going on in the forums and which questions get good answers and which one get poor answers...
Or maybe they can just post into the newbies forum, and after 10 (or any other number) visits they can also post into any other forum.
Just a thought ...